Terms of Service

CiteClerk LLC  ·  citeclerk.com  ·  Effective August 15, 2026

Please read these Terms of Service ("Terms") carefully before using CiteClerk. By accessing or using CiteClerk, you agree to be bound by these Terms. If you do not agree, do not use the service.

This version replaces the Terms effective June 1, 2026 and is a material revision. It adds terms for one-time purchases (Section 5.9), for the referral programme and themes (Section 6), and for changes to plan features and allotments (Section 5.6); it broadens the communications you consent to receive (Section 4.5); and it corrects what the previous version said about Doc Check, about the subscription tiers, and about Student eligibility. Section 15 governs how CiteClerk notifies you of material changes. A summary of what changed is available on request from legal@citeclerk.com.

1. About CiteClerk

CiteClerk is a software-as-a-service platform operated by CiteClerk LLC, a New York limited liability company. CiteClerk provides tools for legal citation formatting, citation verification, and related services designed to assist attorneys, law students, and legal professionals.

2. Not Legal Advice — Critical Disclaimer

THIS IS THE MOST IMPORTANT SECTION OF THESE TERMS. PLEASE READ IT CAREFULLY.

CiteClerk is a software tool. It is not a law firm and does not provide legal advice, legal services, or legal representation. Use of CiteClerk does not create an attorney-client relationship between you and CiteClerk LLC or any of its personnel.

Citations generated or verified by CiteClerk are produced by automated and AI-assisted software processes. These processes can produce citations to authorities that do not exist, that are inaccurate, or that do not stand for the proposition for which they are cited. Legal citations used in court filings, briefs, memoranda, or any other legal documents must be independently verified by a licensed attorney against an authoritative source before use. You must confirm that every citation exists and is accurate before relying on it or submitting it to any court or tribunal.

YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL CITATIONS BEFORE USE IN ANY LEGAL PROCEEDING OR FILING. CiteClerk LLC expressly disclaims any liability for errors in citations used in legal filings, for sanctions arising from incorrect citations, or for any harm resulting from reliance on CiteClerk output without independent verification.

Attorneys who use CiteClerk remain fully responsible for all citations submitted under their signature and for compliance with all applicable rules of professional conduct and court rules.

No Professional Responsibility Substitute. CiteClerk is not intended to satisfy, and does not satisfy, any attorney's professional responsibility obligations, including the duty of competence, the duty of supervision, or the duty to verify the accuracy and existence of legal authority before citing it. Use of CiteClerk does not relieve any attorney of these obligations. Courts have sanctioned attorneys for submitting citations to authorities that do not exist; the responsibility to prevent this rests solely with the attorney, not with CiteClerk.

No Warranty of Good-Law Status. CiteClerk verifies the existence and formatting of citations. It does NOT verify whether a cited authority remains good law. CiteClerk does not determine, check, or report whether a case or other authority has been overruled, reversed, vacated, abrogated, superseded, limited, questioned, or otherwise subject to negative treatment. CiteClerk is not a citator and is not a substitute for Shepard's, KeyCite, or equivalent citator services. You must independently confirm the current validity and treatment of any authority before relying on it or citing it.

3. Doc Check — Verification Tool Disclaimer

The Doc Check feature analyzes uploaded documents to identify and verify legal citations. The following limitations apply:

• Doc Check checks the form of a citation against CiteClerk's citation rules, and CiteClerk's citation data has coverage limitations. The absence of a flag or error does not guarantee that a citation is correct, current, or valid.
• Doc Check does not replace Shepardizing, KeyCiting, or other citation validation services, and it does not report whether an authority remains good law. See Section 2.
• Doc Check is a verification aid, not a verification guarantee.
• Doc Check checks up to 1,000 detected citations per document. This is a limit on what is checked, not on what you may upload. A document with more than 1,000 detected citations is declined in full rather than checked in part; the response tells you how many citations were detected.
• Doc Check tells you when it could not read all of a document, and never reports a partial reading as a complete one. Checking a document requires Doc Check to read its text and identify the citations in it. If any passage cannot be read, Doc Check says so: it reports that the check is incomplete, states how much of the document it was unable to read, and does not present the result as a finished check. A failure to read a document is never reported to you as a finding that the document contains no citations. This is a commitment about what Doc Check was able to READ. It is not a commitment that any citation exists, that any database is complete, or that a citation Doc Check does not flag is correct.
• Doc Check checks a citation's form. It does not tell you whether the authority exists, and it does not check what the authority says. It does not report whether a cited case or statute is real, and it does not determine whether it supports the proposition for which your document cites it. Confirming that an authority exists, and that it stands for the point you are making, remains entirely your responsibility.

3.1 What CiteClerk does and does not do with an uploaded document

CiteClerk does not store it. Documents uploaded to Doc Check are processed in memory. Their contents are not written to CiteClerk's database, are not added to your History, are not retained after processing completes, and are never used to train any model. CiteClerk cannot produce, export, or disclose the contents of a Doc Check document, because it does not keep them.

CiteClerk does transmit it, in order to process it. Checking a document is not a purely local operation, and it is important that you know where the text goes before you upload privileged or confidential material. During a Doc Check run, portions of your document are sent to third-party processors. The Privacy Policy names each recipient, what it receives, and what it may do with it. None of them is asked to retain it, and none of them returns it to CiteClerk for storage.

• The AI providers who perform the citation extraction — Google, Anthropic and OpenAI — receive the text of your document under paid commercial API terms that do not permit them to use it to train or improve their models.
• Every processor that receives your document's text is under a written agreement with CiteClerk that constrains what it may do with it. Earlier versions of Doc Check included a spelling and grammar check that sent your document's prose to a free, public third-party endpoint with which CiteClerk had no such agreement. That check has been removed from the product and no part of your document is sent to that service any longer.

The high-fidelity document view is optional and asks first. If you choose the high-fidelity view of a Word document, the file is sent to CiteClerk's own conversion service, written to a temporary working directory on that machine for the duration of the conversion, converted to PDF, and deleted. Nothing is retained. The basic view does not use this path at all, and CiteClerk asks before using it the first time.

4. Eligibility and Accounts

You must be at least 18 years old to use CiteClerk. CiteClerk is intended for use by attorneys, law students, and legal professionals, and is not directed at or intended for minors. By creating an account, you represent that all information you provide is accurate and that you will maintain the accuracy of that information.

4.1 Student Tier Eligibility

The Student and Student Ultra pricing tiers require a valid .edu email address issued by an ABA-accredited law school. By subscribing to a Student tier, you represent that you are currently enrolled as a registered student at an ABA-accredited law school.

Eligibility is tied to enrollment, not to a fixed number of years. Your Student tier eligibility ends on the date you cease to be a registered student at an ABA-accredited law school. It is your responsibility to notify CiteClerk and change your subscription when that happens. CiteClerk reserves the right to request proof of enrollment at any time and to revoke Student tier access if eligibility cannot be confirmed. CiteClerk does not currently run an automatic clock that moves a Student account to Attorney pricing after a set period, and you should not rely on one; if CiteClerk introduces one, it will be introduced on the notice terms in Section 5.6.

When CiteClerk determines that your Student tier eligibility has ended, it will notify you and provide the option to continue at Attorney tier pricing or to cancel. CiteClerk will not charge you the higher Attorney price without first providing that notice and the opportunity to cancel, on the notice terms in Section 5.5. Misrepresenting student status to obtain Student tier pricing is a material breach of these Terms and may result in account termination and a charge for the difference between the Student and Attorney rates for all periods the Student rate was improperly applied.

4.2 One School Email, One Account — Permanently

A .edu address may be used to verify Student eligibility on one CiteClerk account, once. CiteClerk records a one-way cryptographic hash of the verified address so that the same address cannot later be used to verify a second account. That record is permanent and is deliberately retained even after the account it belongs to is deleted. It is the entire mechanism that prevents student pricing from being re-claimed indefinitely from a single school address, so it has no expiry and cannot be removed on request. The record does not contain your email address and CiteClerk cannot recover the address from it. Section 5 of the Privacy Policy describes it in full.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify CiteClerk promptly at legal@citeclerk.com of any unauthorized use of your account or any other breach of security. CiteClerk is not liable for any loss or damage arising from your failure to safeguard your credentials.

4.4 Organization and Firm Accounts

If an account or subscription is purchased by or on behalf of an organization (such as a law firm, clinic, university, or legal department), the organization may designate one or more administrators who can manage user access, settings, and billing for that account. The organization, not the individual users, owns and controls the organization account, including any data associated with it, and is responsible for its users' compliance with these Terms. If you use CiteClerk under an organization account, you acknowledge that the organization's administrators may access and control your use of the service.

4.5 Electronic Communications

Transactional communications. You consent to receive communications from CiteClerk electronically, including by email and in-application notices. You agree that all agreements, notices, disclosures, renewal reminders, price-change notices, legal notices, and other communications that CiteClerk provides to you electronically satisfy any legal requirement that such communications be in writing. These are communications CiteClerk must be able to send you in order to operate your account, and they cannot be turned off while your account is open. You may withdraw this consent by closing your account, but doing so will end your ability to use the service.

Product and promotional communications. CiteClerk may also send you product announcements, feature updates, and offers, at the email address on your account. These are separate from the transactional communications above and you may opt out of them at any time — every such message carries an unsubscribe link, and CiteClerk will honour an unsubscribe request within ten business days. Opting out of product and promotional mail has no effect on your account, your subscription, or the transactional communications listed above, which you will continue to receive.

Partner communications — reserved, not exercised. CiteClerk may in the future offer to share your contact information with selected partners so that those partners may contact you about their own products and services. CiteClerk will do this only where you have separately and affirmatively opted in, on a choice presented to you specifically for that purpose. Continued use of CiteClerk is not such a choice, and neither is accepting these Terms. CiteClerk does not share contact information with partners for their own marketing today, and it will not begin to do so without that separate opt-in. The Privacy Policy describes CiteClerk's current practice, which is that no such sharing occurs.

5. Subscriptions and Payments

5.1 Subscription Tiers

CiteClerk offers five subscription tiers: Free, Student, Student Ultra, Attorney, and Attorney Ultra. Features, prices and per-period allotments for each tier are described on the CiteClerk pricing page, which may be updated from time to time on the terms in Sections 5.5 and 5.6.

Each paid tier includes a per-period allotment for each metered feature — citations, research queries, Doc Check documents, and drafts. Allotments are pools for the billing period and reset at the start of each period; unused allotment does not carry over. A tier for which an allotment is zero does not include that feature at all.

5.2 Billing and Automatic Renewal

Paid subscriptions are billed monthly or annually in advance, and automatically renew at the end of each billing period until you cancel. By subscribing, you authorize CiteClerk to charge your payment method the applicable recurring fee for each renewal term until you cancel. All fees are in U.S. dollars.

5.3 No Refunds

All subscription fees are non-refundable except as required by applicable law or in the case of documented billing errors. If you cancel your subscription, you will retain access through the end of the current billing period. No partial refunds are issued for unused time. If you believe you have been charged in error, contact legal@citeclerk.com within 30 days of the charge.

This Section applies to one-time purchases as well as to subscriptions. À la carte packs (Section 5.9) and any other one-time purchase are non-refundable on the same terms, and are additionally non-refundable at expiry: see Section 5.9. The exceptions above — applicable law and documented billing errors — apply equally to one-time purchases.

5.4 Failed Payments

If a payment fails, CiteClerk may suspend access to paid features until payment is resolved. CiteClerk reserves the right to terminate accounts with repeatedly failed payments.

5.5 Price Changes

CiteClerk may change pricing for new subscriptions and future billing periods at any time without notice. For any price increase that would affect an existing subscriber, CiteClerk will provide clear and conspicuous advance notice, sent in the manner you normally receive communications from us, at least 5 business days but no more than 30 days before the increase takes effect. The notice will state the new price and how to cancel. You may cancel your subscription before the increase takes effect; if you do not cancel, the new price applies to billing periods after the notice period. The increased price will not be charged to an existing subscriber until this notice has been provided and the notice period has elapsed. If an annual subscriber cancels because of a price increase that takes effect mid-term, CiteClerk will provide a prorated refund for the unused portion of the prepaid term.

5.6 Changes to Plans, Features, and Allotments

CiteClerk may change the composition of a paid tier — the features it includes and the per-period allotment for any metered feature — for future billing periods. A change of this kind is treated the same way as a price change.

For any change that would reduce the features or the per-period allotments available to an existing subscriber, CiteClerk will provide clear and conspicuous advance notice, sent in the manner you normally receive communications from us, at least 5 business days but no more than 30 days before the change takes effect, and in every case before your next billing date. The notice will state what is changing, what the tier will include after the change, and how to cancel. You may cancel your subscription before the change takes effect; if you do not cancel, the changed tier applies to billing periods after the notice period. The reduced tier will not be applied to an existing subscriber until this notice has been provided and the notice period has elapsed. If an annual subscriber cancels because of such a change taking effect mid-term, CiteClerk will provide a prorated refund for the unused portion of the prepaid term.

This Section governs reductions to a paid tier. Additions and increases may be made at any time without notice. Section 9.2 governs the modification or discontinuation of the service as a whole; where both could apply to a change in a paid tier's features or allotments, this Section governs and its notice period applies.

5.7 Cancellation

You may cancel your subscription at any time through your account settings, using a cancellation mechanism that is at least as easy to use as the method you used to subscribe. Cancellation takes effect at the end of your current billing period, and you will retain access until then.

5.8 Renewal Reminders

For annual subscriptions, CiteClerk will send you a renewal reminder before your subscription automatically renews, within the timeframe required by applicable law (generally 15 to 45 days before the renewal date), including instructions on how to cancel. Reminders are sent in the manner you normally receive communications from us.

5.9 À la Carte Packs

CiteClerk sells one-time packs of units that supplement your tier allotment. Packs are available to every account, including Free accounts — a Free account that buys a pack may use the feature that pack covers even though the Free tier includes no allotment for it. The packs offered are:

• 100 citations — $10
• 10 research queries — $10
• 1 Doc Check document — $10
• 1 draft — $25

The following terms apply to every pack:

• Expiry. Each purchase expires one year from the date of that purchase. Each purchase runs on its own clock; buying a second pack does not extend the first.
• Forfeiture at expiry. Units that are unused when a purchase expires are forfeited. They are not refunded, not credited, and not extended, and CiteClerk is under no obligation to notify you before a pack expires.
• Order of consumption. Your tier allotment for the period is consumed first. Any bonus units you have earned (Section 6.1) are consumed next. Purchased pack units are consumed last, so a pack is never spent while allotment or earned credit remains. Where you hold more than one unexpired pack for the same feature, the pack expiring soonest is drawn first.
• No reset. Packs do not reset with your billing cycle. Plan allotments reset; a pack is a fixed quantity that depletes as you use it and disappears at expiry.
• Non-refundable. Packs are non-refundable, on the terms of Section 5.3, both before and at expiry.
• Non-transferable. Pack units are tied to the account that bought them. They cannot be transferred to another account, redeemed for cash, or applied to a subscription fee.
• Survival of a tier change. Changing or cancelling your subscription does not cancel an unexpired pack; the units remain available on their own clock until they are used or expire.

6. Referrals, Bonus Credit, and Themes

6.1 Referral Programme

CiteClerk operates a referral programme. It is a promotional benefit, not a purchased entitlement, and CiteClerk may modify or end it at any time on the notice terms in Section 5.6 as to credit already earned. The programme operates as follows:

• The grant. When a referral settles, CiteClerk grants 20 bonus citations to the referring account and 20 bonus citations to the referred account. Bonus credit is granted for citations only; it cannot be applied to research queries, Doc Check documents, or drafts.
• When it settles. A referral settles only when both of the following are true: the referred account has generated at least one successful citation, and both accounts have completed .edu verification (Section 4.2). It settles at the moment the second condition becomes true, in whichever order they occur. Nothing is forfeited by ordering.
• An unverified referrer blocks both halves. If the referring account has not completed .edu verification, neither side is paid until it does. If the referring account is at its cap (below), the referred account still receives its bonus and the referring account's half is declined.
• Caps. An account may earn at most 10 referrer bonuses in its lifetime. An account may earn the referred-account bonus once. The most bonus citations any account can ever hold from this programme is therefore 220.
• Expiry of an unsettled referral. A referral that has been captured but has not settled expires 90 days after it was captured. An expired referral settles nothing, in either direction.
• How bonus credit is spent. Bonus citations sit in a banked pool that does not reset with your billing cycle. Your monthly allotment is consumed first; the pool is drawn on only after the allotment for the period is exhausted, and it depletes as it is spent.
• No cash value. Referral grants are non-transferable, have no cash value, cannot be redeemed for money or applied against a subscription fee, and are not refundable.
• Abuse. Creating accounts, or using school email addresses, for the purpose of generating referral bonuses is a breach of Section 7 and may result in forfeiture of all bonus credit and termination of the accounts involved.

6.2 Themes

CiteClerk offers visual themes. Free accounts may use the themes designated as free — currently Precedent, En Banc, and the System setting that follows your operating system between them. Paid tiers may additionally use the themes designated as premium, currently including Gavel, and CiteClerk intends to release one further premium theme each month to paid tiers.

Themes are a benefit of a paid subscription and end with it. If your paid subscription lapses, is cancelled, or is downgraded to Free, your access to premium and monthly-release themes ends at the same time, including themes released during months you were a subscriber, and your account returns to the default Precedent theme. Nothing you have selected is lost — the setting is restored if you subscribe again — but a premium theme cannot be used on a Free account. The monthly release cadence is an intention, not a guarantee; a month may pass without a release, and CiteClerk may change or retire a theme at any time.

7. Acceptable Use

You agree not to:

• Use CiteClerk for any unlawful purpose or in violation of any applicable law or regulation
• Use CiteClerk output in any legal filing without independent verification by a licensed attorney
• Scrape, harvest, or systematically extract data from CiteClerk
• Use automated tools, bots, or scripts to submit queries to CiteClerk
• Submit excessive automated requests, conduct benchmarking, or engage in denial-of-service activity against CiteClerk
• Reverse engineer, decompile, or attempt to access the source code of CiteClerk
• Share, resell, or sublicense access to CiteClerk
• Use CiteClerk to generate citations you know to be fraudulent or for use in fraudulent filings
• Attempt to circumvent any rate limits, security measures, or access controls
• Share account credentials with others

7.1 Export Controls and Sanctions

You represent and warrant that you are not located in, and will not use CiteClerk in or for the benefit of, any country or party subject to U.S. embargoes or sanctions, and that you are not on any U.S. government restricted-party list. You agree to use CiteClerk in compliance with all applicable U.S. export control and sanctions laws.

8. Intellectual Property

8.1 CiteClerk Ownership

All software, code, databases, interfaces, content, trademarks, and other intellectual property comprising or underlying CiteClerk are owned by CiteClerk LLC or its licensors. These Terms do not grant you any ownership interest in CiteClerk.

8.2 Your Content

You retain all rights to content you provide to CiteClerk, including documents uploaded to Doc Check, sources and exhibits uploaded to CiteClerk Draft, the text of any brief you draft in CiteClerk Draft, and queries you submit. You grant CiteClerk a limited license to store and process your content solely to provide the service to you. CiteClerk does not use your content to train AI models and does not sell it. Section 5 of the Privacy Policy states, per feature, what is stored, for how long, and what deletion does to it.

8.3 Feedback

If you submit feedback, suggestions, or ideas about CiteClerk, you grant CiteClerk the right to use that feedback without restriction or compensation.

8.4 Reservation of Rights

CiteClerk reserves all rights not expressly granted to you in these Terms. No license or right is granted by implication, estoppel, or otherwise.

8.5 Third-Party Statutory Data

CiteClerk's state statutes come from the Open US Law dataset, compiled by Vaquill AI and licensed under CC BY 4.0.

9. Disclaimer of Warranties

CITECLERK IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CITECLERK LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

CITECLERK DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC CITATION WILL BE ACCURATE OR COMPLETE.

9.1 Beta and Preview Features

CiteClerk may offer features identified as beta, preview, early access, or experimental. These features are provided "as is," may be modified or discontinued at any time, may not function reliably, and are excluded from any service commitments. Your use of beta features is at your own risk.

9.2 Modification and Discontinuation of the Service

CiteClerk reserves the right to modify, suspend, or discontinue any part of the service, including specific features, at any time. We will provide reasonable notice of material changes that significantly reduce core functionality of a paid tier. Where the change is a reduction in the features or per-period allotments of a paid tier, Section 5.6 governs and its defined notice period applies rather than the general standard in this Section.

9.3 Third-Party AI Providers

CiteClerk uses third-party artificial intelligence providers as part of its processing pipeline. CiteClerk may add, change, or remove these providers at any time without notice. CiteClerk is not responsible for changes in the availability, performance, or output of any third-party AI provider.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CITECLERK LLC'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF CITECLERK SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO CITECLERK IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

IN NO EVENT SHALL CITECLERK LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, PROFESSIONAL SANCTIONS, COURT-IMPOSED PENALTIES, OR DAMAGES ARISING FROM INCORRECT CITATIONS IN LEGAL FILINGS, EVEN IF CITECLERK LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above limitations may not apply to you, and you may have additional rights under the law of your jurisdiction.

11. Indemnification

You agree to indemnify, defend, and hold harmless CiteClerk LLC and its officers, members, employees, and agents from any third-party claim, liability, loss, damage, or expense (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of CiteClerk, your violation of any law or the rights of a third party, or your use of CiteClerk output in any legal proceeding without the independent verification required by Section 2.

12. Termination

CiteClerk may suspend or terminate your account immediately for violation of these Terms or fraudulent activity. For terminations not related to a ToS violation, CiteClerk will provide 30 days' advance notice. You may cancel your account at any time through account settings. Upon termination, your right to use CiteClerk ceases immediately. Unexpired à la carte packs and unspent bonus credit are forfeited on termination and are not refunded. The .edu verification record described in Section 4.2 survives termination and account deletion; the Privacy Policy states why and what it contains.

13. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

13.1 Informal Resolution

Before initiating any formal dispute, you agree to first contact CiteClerk at legal@citeclerk.com and attempt to resolve the dispute informally for a period of at least 30 days. Most disputes can be resolved this way.

13.2 Binding Arbitration

If the dispute is not resolved within 30 days, you and CiteClerk LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of CiteClerk shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court, except as provided in Section 13.5. The arbitration will be conducted in Nassau County, New York, or remotely by telephone or video where permitted. Judgment on the award may be entered in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND CITECLERK LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this Class Action Waiver is found to be unenforceable, then the entirety of this arbitration provision (Section 13.2) shall be null and void, and the dispute shall proceed in court as provided in Section 13.6.

13.4 30-Day Right to Opt Out

You may opt out of the arbitration and class action waiver provisions (Sections 13.2 and 13.3) by sending written notice to legal@citeclerk.com within 30 days of first accepting these Terms. Your notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor CiteClerk will be bound to arbitrate, and disputes will be resolved in court as provided in Section 13.6. Opting out has no effect on any other provision of these Terms.

13.5 Exceptions

Notwithstanding the above, either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or equitable relief in court for actual or threatened infringement, misappropriation, or violation of intellectual property rights or unauthorized access to the service.

13.6 Governing Law and Forum

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. For any dispute not subject to arbitration, you and CiteClerk LLC consent to the exclusive jurisdiction of the state and federal courts located in Nassau County, New York.

14. Copyright and DMCA

CiteClerk respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe content accessible through CiteClerk infringes your copyright, send a notice to our designated agent at legal@citeclerk.com that includes: identification of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that the information is accurate and that you are authorized to act, and your physical or electronic signature. CiteClerk will respond to valid notices in accordance with the DMCA and may remove infringing material and terminate repeat infringers.

15. Changes to These Terms

CiteClerk may update these Terms from time to time. When we make material changes, we will notify you by email or by displaying a prominent notice in the application at least 14 days before the changes take effect. Your continued use of CiteClerk after changes take effect constitutes your acceptance of the updated Terms.

16. Miscellaneous

These Terms constitute the entire agreement between you and CiteClerk LLC regarding use of the service and supersede all prior agreements, representations, and understandings between you and CiteClerk LLC relating to the service. If any provision is found unenforceable, the remaining provisions remain in full force. CiteClerk's failure to enforce any right does not constitute a waiver of that right.

Assignment. You may not assign or transfer these Terms or your account without CiteClerk's prior written consent. CiteClerk may assign these Terms without restriction, including in connection with a merger, acquisition, financing, or sale of assets.

Survival. The provisions that by their nature should survive termination will survive, including Sections 2 (Not Legal Advice), 4.2 (One School Email, One Account), 4.3 (Account Security), 8 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 13 (Dispute Resolution), and this Section 16.

Business Day. References to “business day” mean a day other than a Saturday, Sunday, or U.S. federal public holiday.

Notices. Notices to CiteClerk must be sent to legal@citeclerk.com. CiteClerk may provide notices to you by email, in-application notice, or by posting to the service.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

17. Force Majeure

CiteClerk shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to third-party infrastructure outages, failures of third-party APIs or services (including CourtListener, Fly.io, Neon, Clerk, or AI providers), internet disruptions, natural disasters, acts of government, or other events outside CiteClerk's control.

18. Contact

Questions about these Terms may be directed to: legal@citeclerk.com

CiteClerk LLC | https://citeclerk.com | Effective August 15, 2026